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Knowledge Base

XL97: Error Message Appears Setting Zoom Below 50%

Article ID: 170792

Article Last Modified on 10/22/2000

APPLIES TO

Microsoft Excel 97 Standard Edition

This article was previously published under Q170792

SYMPTOMS

When you attempt to zoom to view a worksheet, an error message similar to the following may appear.

Microsoft Windows 95

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Excel caused an invalid page fault in module Excel.exe at 0137:3002acd3

Microsoft Windows NT

Dr. Watson for Windows NT

An application error has occurred and an application error log is being generated.

Excel.exe

Exception: access violation (0xc0000005), Address 0x3002ad7a

CAUSE

This problem may occur when you do the following:

You open a file that was created in an earlier version of Microsoft Excel. -and-

This file contains cells formatted with colored patterns. -and-

You attempt to zoom the worksheet by using a setting below 50 percent.

The Spreadsheet Solutions template for Microsoft Excel 7.0 (Timecard.xlt) has been found to cause this behavior.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: XL97 crash ipf gpf

Keywords: kberrmsg kbchart kbprb KB170792

Microsoft KB Archive/170792

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