Article ID: 170695
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Access 97 Standard Edition
- Microsoft Office 97 Developer Edition
This article was previously published under Q170695
Moderate: Requires basic macro, coding, and interoperability skills.
SYMPTOMS
When you try to create the setup disk images for your custom application, you may receive the following error message:
CAUSE
There are five possible causes for this error message:
- You tried to create your disk images on a hard disk that does not have enough available disk space.
- You tried to create your disk images on a hard disk for which you don't have the proper permissions.
- You tried to create your disk images on a hard disk that was compressed with Stacker or some other compression software.
- You chose the Network Setup option in the Setup Wizard and the "Hide files of these types" option is selected on the View menu in the Windows Explorer.
- You created your disk images using stored compressed files and the files are corrupted.
RESOLUTION
The resolutions for these causes are as follows.
Not Enough Disk Space
Free up some disk space and rerun the Setup Wizard.
Proper Permissions Have Not Been Set
Check the permissions you have set for the folder you are using to store your disk images. Make sure you have read/write permissions for the folder.
Compression Software Has Been Used on the Computer
If you used compression software on your hard disk, and you set up a high compression ratio, the hard disk may show far more free space than can actually be used. If you are using DoubleSpace, the compression program that is included with MS-DOS 6.0, you can check your compression ratio as follows:
- Type dblspace at the MS-DOS prompt.
- On the Drive menu, choose Info. If the compression ratio is set larger than the estimated compression ratio, select Ratio and set the new estimated compression ratio to match the estimated compression ratio. This will give you the most accurate information about the amount of actual usable free disk space.
Using the Network Setup Option
When you choose the Network Setup option for your application files while the Windows Explorer option for hiding files is selected, all of the files you need for your custom setup program may not be copied to the folder. If this is the case, you will need to open Windows Explorer and clear the "Hide files of these types" check box, and then rerun the Network Setup option in the Setup Wizard.
Compressed Files Are Corrupted
If your stored compressed files have somehow become corrupted, you should completely remove the folder that the compressed files reside in, and then rerun the Setup Wizard to create a new compressed folder.
REFERENCES
For more information about using the Setup Wizard to create disk images, search the Help Index for "Setup Wizard, creating setup programs."
Additional query words: prb
Keywords: kbprb kbsetup KB170695
