Microsoft KB Archive/170631

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Article ID: 170631

Article Last Modified on 1/20/2007


  • Microsoft Outlook 97 Standard Edition

This article was previously published under Q170631


Microsoft Outlook 97 may insert "(E-mail)" following the name on the "To" line of a new e-mail message if you select the addressee from the Contact list.

This article describes how to e-mail a Contact without having unwanted text, (E-mail) appear on the To line.

NOTE: This text,(E-Mail), does not appear in the message received by the addressee.


You can send an e-mail message to a Contact without the unwanted text on the To line, by either initiating the e-mail from an open Contact record, or adding the Contact to your Personal Address Book (PAB).

To Send an E-mail Message From an Open Contact Record

To avoid the unwanted text send e-mail from the Contact record by following these steps:

  1. On the Go menu, click Contacts.
  2. Choose the contact you desire and double-click the contact name.
  3. On the toolbar, click "New Message to Contact."

This places the Contact's resolved underlined name on the To line without the unwanted text.

To Add the Contact to Your Personal Address Book

To avoid the unwanted text, place the contact name in your PAB by following these steps:

  1. On the Tools menu, click Address Book.
  2. In the "Show Names from the" list, click Contacts.
  3. Click a name that is displayed with the e-mail designation.
  4. On the File Menu, click "Add to Personal Address Book."
  5. In the "Show Names from the" list, click Personal Address Book.
  6. Double-click the name that you just added.
  7. Click the Business Tab and retype the first name in the "First" field and the last name in the "Last" field.
  8. Click OK and close the PAB.

You can now select this contact from your PAB when sending e-mail without the "(E-mail)" designation showing on the To line.

Keywords: kbhowto KB170631