Article ID: 170613
Article Last Modified on 6/4/2001
APPLIES TO
- Microsoft Excel 97 Standard Edition
- Microsoft Windows NT 4.0
This article was previously published under Q170613
WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.
SYMPTOMS
When you run the Setup program for the Microsoft Small Business Financial Manager 97 for Microsoft Excel 97, the following error message appears:
When you click OK, the Setup program does not continue.
CAUSE
This problem occurs when you install Microsoft Small Business Financial Manager 97 on a computer running Microsoft Windows NT version 4.0.
WORKAROUND
To work around this problem, register Microsoft Excel 97 by using one of the following methods.
Reinstall Microsoft Excel
Depending on which program is installed, run the Setup program for Microsoft Office 97 or Microsoft Excel 97. During this maintenance mode installation, click Reinstall when you are prompted for the type of installation.
Rebuild the Registry Settings
To rebuild the original Microsoft Office or Microsoft Excel registry entries, use the following command
<drive>:\setup /y
where <drive> is the drive that contains the Microsoft Office Setup disk. This parameter forces the Setup program to use maintenance mode. When you are prompted for the type of installation, click Reinstall. The Setup program does not copy any files during this kind of installation. Instead, it updates the registry based on the previous installation.
NOTE: the /y switch restores all of the Microsoft Office program defaults.
Additional query words: XL97
Keywords: kbsetup KB170613
