Knowledge Base

OLEXP: One Folder Is Created Importing Two Folders with Same Name

Article ID: 170607

Article Last Modified on 10/9/2003

APPLIES TO

This article was previously published under Q170607

SYMPTOMS

When you import two folders with the same name from an e-mail program into Outlook Express, only one folder is imported.

To work around this behavior, follow these steps:

Open the e-mail program containing the folders you are trying to import.
Note the names of the folders you are trying to import, and then rename any folders that have the same name.
Close the e-mail program containing the folders you are trying to import.
Import the folders into Outlook Express.

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