Microsoft KB Archive/170554

Error Message: Unable to Access The Network. Please Check...

Q170554

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The information in this article applies to:

• Microsoft Internet Explorer versions 2.0, 3.0, 3.01, 3.02, 4.0 for Windows 95

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SYMPTOMS

When you start Internet Explorer after you install the Pipeline USA sample browser program, its Transmission Control Protocol/Internet Protocol (TCP/IP) stack, and its dialer program, you may receive the following error message:

Unable to access the network. Please check your tcp/ip settings in the Control Panel.

CAUSE

This error message occurs because the Pipeline USA browser replaces the Windows 95 Wsock32.dll file with its own version of the Wsock32.dll file.

RESOLUTION

To resolve this issue, follow these steps:

1. Rename the Wsock32.dll file in the Windows\System folder to Wsock32.old.
   
   For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic.

2. Extract a new copy of the Wsock32.dll file from your original Windows 95 CD-ROM or floppy disks into the Windows\System folder. To do this, use the method appropriate for the media on which you have Windows 95.

   Extracting Wsock32.dll from the Windows 95 CD-ROM:

   1. Click Start, point to Programs, and then click MS-DOS Prompt.
   2. Type cd\, and then press ENTER.
   3. Insert the Windows 95 CD-ROM into the CD-ROM drive, and then close the Windows 95 screen if it appears.

   4. Type the following line at the command prompt, and then press ENTER

      extract /a <drive>:\win95\win95_11.cab wsock32.dll /l c:\<windows>\system

      where <drive> is the drive letter assigned to your CD-ROM drive, and where <windows> is the name of the folder in which Windows is installed.

   5. Type exit, and then press ENTER to return to windows.

   Extracting Wsock32.dll from the Windows 95 Floppy Disks:

   1. Click Start, point to Programs, and then click MS-DOS Prompt.
   2. Type cd\, and then press ENTER.
   3. Insert disk 12 of the Windows 95 disks into the floppy disk drive.

   4. Type the following line at the command prompt, and then press ENTER

      extract /a <drive>:\Win95_12.cab wsock32.dll /l c:\<windows>\system

      where <drive> is the drive letter assigned to the floppy disk drive the Windows 95 floppy disk is located in, and where <windows> is the name of the folder in which Windows is installed.

   5. Type exit, and then press ENTER to return to windows.

For more information about using the Extract tool, click the Start button, point to Programs, click MS-DOS prompt, type extract, and then press ENTER. Or, see the following article in the Microsoft Knowledge Base:

Q129605 How to Extract Original Compressed Windows Files

MORE INFORMATION

The Windows 95 Wsock32.dll file is 65K in size and has a date stamp of 7/11/95. The Pipeline USA Wsock32.dll file is 57K in size and has a date stamp of 2/6/96.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 2.00 3.00 4.00

Keywords : kb3rdparty kberrmsg kbnetwork msiew95
Issue type :
Technology : kbIEsearch kbIE95Search kbZNotKeyword3 kbIE200Win95 kbIE300Win95 kbIE301Win95 kbIE302Win95 kbIE400Win95

Last Reviewed: January 6, 2001 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.