Article ID: 170323
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q170323
SYMPTOMS
When using the Internet Mail Enhancement Patch for Microsoft Outlook (IMEP), if you attempt to configure an Internet Mail account, you may receive the following error message:
CAUSE
You have used the same "friendly" name to describe the new account as you previously used for another account.
RESOLUTION
Always use a unique friendly mail account name when setting up a new Internet Mail account on the same computer.
MORE INFORMATION
The IMEP allows you to define multiple Internet Mail accounts in the same user profile. You cannot however, use duplicate friendly mail account names on the same computer, even if they are in different user profiles.
Keywords: kbpatch kbprb KB170323