Microsoft KB Archive/170207
Article ID: 170207
Article Last Modified on 1/20/2007
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q170207
With Microsoft Outlook 97's Internet Mail Enhancement Patch (IMEP), you can install multiple Internet Mail services to handle accounts with multiple Internet Service Providers (ISPs). This article describes how to specify the account to be used as the default "From" account in outgoing mail and how to dictate the order for processing e-mail for these accounts.
Specifying the Default From Account
On the Tools menu, click Services then click the Delivery tab. The Internet Mail services listed here each relate to one of your ISP accounts. You can move these up and down in the list by clicking on a service then clicking the UP or DOWN arrow.
The service on the top of the list specifies the default ISP account for the From field of out-going messages. For instance, if you have ISP accounts with GTE, AT&T, and Sprint, listed in that order, the From field of your outgoing mail will be <your account name>@gte.net.
Specifying the Processing Sequence for Incoming and Outgoing Mail
On the Tools menu, click Options then click the E-mail tab. The sequence of the ISP accounts displayed here determines the order in which they are accessed for sending and receiving mail when the F5 key is pressed or when you click, "Check for New Mail" on the Tools menu.
Note: If the default account for sending mail, as defined above, is not selected on the "Check for New Mail" dialog, mail will remain in the Outbox.
You must remove and reinstall the services to change the order for accessing these ISP accounts. The accounts are listed and processed in reverse order of their installation. If you want to process the example accounts above in the order of Sprint first, then AT&T, and then GTE, you must install GTE first, then AT&T, then Sprint.
Keywords: kbinfo kbpatch KB170207