Article ID: 169913
Article Last Modified on 11/4/2003
APPLIES TO
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 4.0
This article was previously published under Q169913
SYMPTOMS
When you attempt to run Microsoft Outlook Express version 4.0, the mouse pointer may change to the Working In Background or Busy pointer and then back to the normal pointer, but Outlook Express may not start and no error message may be displayed.
CAUSE
This behavior can occur when there is low free disk space and you have multiple programs running.
RESOLUTION
To resolve this problem, use one of the following methods:
- Increase the amount of free space on the disk.
- Close one or more running programs.
Additional query words: 4.00
Keywords: KB169913
