Article ID: 169912
Article Last Modified on 10/9/2003
APPLIES TO
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 4.0
This article was previously published under Q169912
SYMPTOMS
When you attempt to change the view in Microsoft Outlook Express version 4.0, the view may not change. For example, after changing the view from All Messages to Unread Messages Only, you still see all the messages.
CAUSE
This behavior occurs when you change the view while Outlook Express is downloading headers.
RESOLUTION
Wait until the headers have been downloaded before changing the view.
STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 4.00
Keywords: KB169912