Article ID: 169849
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Outlook Web Access 5.5
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q169849
SYMPTOMS
When you run a Microsoft Outlook Web Access Client and read a message, Outlook or Microsoft Exchange Client will not show the message as read until that client reads a message.
CAUSE
Exchange Client only updates the read/unread status of messages when it makes a change to a message. As a result, if a message is read by a Web client, it will continue to show up as unread in Outlook or Exchange Client until that client makes a change (reads a message). This behavior is by product design.
Keywords: kbinfo kbtshoot kbusage KB169849
