Microsoft KB Archive/169843

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PPTP Connection to Multihomed Server May Not Succeed

PSS ID Number: 169843

Article Last Modified on 6/3/2003



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0



This article was previously published under Q169843



SYMPTOMS

When you use Dial-Up Networking to connect to your Internet service provider (ISP), and then attempt to make a PPTP connection to a remote LAN, you may receive the following error message:

Error 629: The port was disconnected by the remote machine.

CAUSE

Default gateways are configured for each of the network adapters in the multihomed PPTP server.

RESOLUTION

Configure a default gateway on only one network adapter in the PPTP server. Only one default gateway should be configured on any multihomed computer.

Keywords: kbenv kberrmsg kbnetwork KB169843
Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTWsearch