Microsoft KB Archive/169747

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Article ID: 169747

Article Last Modified on 6/5/2007


  • Microsoft Internet Explorer 1.0
  • Microsoft Internet Explorer 2.0
  • Microsoft Internet Explorer 3.0
  • Microsoft Internet Explorer 3.01
  • Microsoft Internet Explorer 3.02
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 3.2
  • Microsoft Internet Explorer 4.0 128-Bit Edition

This article was previously published under Q169747

If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:


When you are browsing with Internet Explorer, you may receive the followinge error message:

Iexplore caused an invalid page fault in module Mshtml.dll...

These error messages may be intermittent and are generally associated with using High Color (16-bit) or True Color (24-bit) color settings.


This behavior can occur if you are using an older third-party video adapter driver.


To resolve this problem, use the appropriate method(s).

Method 1

Contact the manufacturer of your video adapter to inquire about obtaining a driver update that works correctly with Windows 95.

Method 2

Reduce the Color Palette setting in Display properties to 256 Color by using the following steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. Click the Settings tab.
  4. In the Color Palette box, click 256 Color.
  5. Click OK.
  6. Restart your computer when you are prompted to do so.


The Mshtml.dll file is responsible for image rendering in Internet Explorer.

Keywords: kberrmsg kbinvalidpagefault kbenv kbdisplay KB169747