Article ID: 169570
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft PowerPoint 95 Standard Edition
This article was previously published under Q169570
SYMPTOMS
When you edit a Microsoft Graph 5 object in Microsoft PowerPoint, the pointer disappears if you click outside the graph to return to PowerPoint. This problem usually occurs the second time that you return from editing the graph.
NOTE: This problem occurs when you are running PowerPoint on Microsoft Windows 95. It does not occur when you are running PowerPoint on Windows NT.
CAUSE
This problem occurs if you are running the 16-bit version of the Package Command Manager, which is part of the Microsoft Systems Management Server (SMS) client. This problem does not occur if you are running the 32-bit version of the SMS client.
WORKAROUND
Use one of the following methods to work around the problem.
Method 1: Right-click the Slide
To make your pointer visible again, right-click any part of the slide.
Method 2: Manually Quit Pcmwin16
- Press CTRL+ALT+DELETE.
- In the Close Program dialog box, click Pcmwin16, and then click End Task.
NOTE: These steps end the Pcmwin16 task for the current Windows session. When you restart Windows, Pcmwin16 starts normally.
Method 3: Remove SMS Client from the Win.ini File
- Make a backup copy of the Win.ini file located in the Windows folder.
- Open the Win.ini file in a text editor, such as Notepad.
- Type a semicolon ( ;) at the beginning of the Load= and Run= entries to comment them out.
- Save and close the Win.ini file.
- Restart Windows.
REFERENCES
For additional information, please see the following article in the Microsoft Knowledge Base:
172464 SMS: PowerPoint Loses Cursor When PCMWIN16 Is Loaded
Additional query words: ppt7 ppt95 nt16ap netutils
Keywords: kbbug kbinterop kbenv kbaddin kbpending kbusage KB169570
