Microsoft KB Archive/169542

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Knowledge Base

Article ID: 169542

Article Last Modified on 1/19/2007


  • Microsoft Word 97 Standard Edition

This article was previously published under Q169542


When you attempt to fax from Microsoft Word, you may receive the error message

  • No transport provider was available for delivery to this recipient


  • You may receive "Undeliverable" mail messages for each document you send.


This problem occurs for either of the following reasons:

  • Microsoft Fax or another fax service transport is not installed.


  • You have not added the fax service to your user profile.


To work around this problem, install Microsoft Fax or a different fax service transport to your computer and configure your user profile to include the fax service.


For additional information, please see the following article in the Microsoft Knowledge Base:

152196 How to Install and Use Microsoft Fax

141347 Err Msg: No Transport Provider Was Available for Delivery

Windows 98 Users

187549 Microsoft Fax Does Not Appear in Add/Remove Programs

Additional query words: 8.0

Keywords: kberrmsg kbinterop kbprb kbusage KB169542