Article ID: 169320
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q169320
SYMPTOMS
When you try to configure the Internet Mail information service for Windows Messaging, the Connect Using A Modem option may be unavailable.
CAUSE
This behavior may occur if:
- Dial-Up Networking is not installed.
- You have not created a Dial-Up Networking phone book entry.
RESOLUTION
To resolve this issue, follow these steps:
- Install Dial-Up Networking. If Dial-Up Networking is already installed, skip to the next step.
- Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.
- When you receive the error message "The phonebook is empty," click OK, and then follow the instructions on the screen for creating a new phone book entry.
- Restart your computer.
Additional query words: prodnt
Keywords: kbnetwork KB169320
