Article ID: 169235
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Project 98 Standard Edition
This article was previously published under Q169235
SYMPTOMS
If you are using the Microsoft Windows Printing System and you try to print from Microsoft Project 98, you may receive the following error message:
THis error message is followed by the following error message:
CAUSE
You receive this error message when you are using a printer driver that was written for Microsoft Windows 3.x (16-bit). Some of these drivers are based on the Windows Printing System, such as drivers for the Canon Bubble Jet printers, or drivers based on the Adobe Postscript (P.S.) 3.01 driver and the Adobe Acrobat driver.
WORKAROUND
To work around this behavior, use any of the following methods:
- If a Microsoft Windows 95 driver for your printer is available, use that driver instead.
- If your printer can emulate another printer, use the other printer's driver. For example, many Canon Bubble Jet printers have an Epson Printer emulation.
- If your printer is based on the Adobe P.S. 3.01 or the Adobe Acrobat driver, obtain the latest version of that driver.
STATUS
This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).
For additional information about how to obtain and install SR-1, see the following article in the Microsoft Knowledge Base:
185102 PRJ98: How to obtain and install MS Project 98 SR-1
MORE INFORMATION
Note Hewlett Packard (HP) DesignJet plotters that are using a driver that is earlier than version 2.2 may also stop responding. To resolve this problem, use the DesignJet printer driver version 2.2 or later.
To download the latest HP DesignJet printer driver, visit the following Hewlett Packard Web site:
T Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes auto lockup freeze break won't respond waiting near memory stops responding hangs lock up fail kbfaq WINPROJ EXE KERNEL32 DLL
Keywords: kb3rdparty kberrmsg kbfaq kbnofix kbprb kbprint KB169235
