Article ID: 168929
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
This article was previously published under Q168929
SYMPTOMS
When you click the Mail icon in Control Panel you may receive the following error message:
CAUSE
The Mapi.dll file, located in the Windows\System subdirectory by default, is either missing, corrupted, or has been replaced by another version.
RESOLUTION
- Reinstall Microsoft Exchange Client.
- Expand Mapi.dll from the Exchange Client cabinet (cab) files.
Copy Mapi.dll from another Windows computer that is currently working. Both computers must be running the same version and service pack of Exchange Client. See table below and compare the size of the Mapi.dll file to find out this information.
Mapi.dll File Size Version ==== ====== 1,000,288 5.0 989,280 4.0 SP4 988,544 4.0 SP3 988,480 4.0 SP2 890,464 4.0 RTM
Keywords: kbprb kbtshoot kbusage KB168929