Article ID: 168351
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition, when used with:
- the hardware: DEC Alpha
This article was previously published under Q168351
SYMPTOMS
If you open a WordPerfect 5.1 for MS-DOS document in Microsoft Word 97 for Windows on the Alpha platform, an Invalid Page Fault (IPF) may occur if the document contains some types of graphics.
CAUSE
The IPF occurs when the WordPerfect converter (WPFT532.CNV) calls the WPG export filter (WPGEXP32.FLT).
NOTE: Microsoft Word 97 running on the Intel platform does not generate an IPF; instead you get the following error message:
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
REFERENCES
For more information about converting WordPerfect documents, please see the following articles in the Microsoft Knowledge Base:
157476 WD97: Equation Editor Objects Not Visible In Converted Document
158467 WD97: Description of Options for Conversion Wizard
157085 WD97: Limitations of Converting from Word 97 to WordPerfect 5.x
133127 Crash Saving Document with TOC Field as WordPerfect 5.x Format
For more information about "WordPerfect conversions," click the Office Assistant, type "WordPerfect conversion," click Search, and then click "Results of saving Microsoft Word 97 documents in other file formats."
NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
Additional query words: gpf general protection fault
Keywords: kbbug kbenv kbinterop kbnofix KB168351