Article ID: 168216
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Internet Information Server 3.0
This article was previously published under Q168216
SYMPTOMS
When you connect with Internet Explorer (IE) version 3.01 to Microsoft Exchange Server, CPU usage jumps up to 100 percent and the browser cannot connect. Dsamain.exe accounts for between 70 and 80 percent of the CPU use. The browser is on the same computer as Microsoft Exchange Server and the Internet Information Server (IIS).
Closing the browser does not help. You have to shut down and restart the Directory service to continue working.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbusage KB168216
