Article ID: 167153
Article Last Modified on 5/29/2007
APPLIES TO
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q167153
SYMPTOMS
When you attempt to print a Web page that contains a black background and multiple-colored text in Internet Explorer 4.0 to an Hewlett-Packard (HP) LaserJet 4si printer, text in colors other than white may not be printed.
CAUSE
The Print Background Colors And Images option may be enabled.
RESOLUTION
To work around this problem, use one of the following methods:
- If the HP LaserJet 4si is the only printer available, disable the Print Background Colors And Images option in Internet Explorer. To do this, follow these steps:
- In Internet Explorer, click Options on the View menu.
- Click the Advanced tab, then click the Print Background Colors And Images check box to clear it.
- If other printers are available, and you want to print colored text on a black background, print to one of the other printers.
STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 4.00
Keywords: kbprint KB167153