Microsoft KB Archive/167100

Knowledge Base

XCLN: Out of Memory Errors with Exchange 5.0 16-Bit Client

Article ID: 167100

Article Last Modified on 10/28/2006

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APPLIES TO

• Microsoft Exchange Client 5.0

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This article was previously published under Q167100

SYMPTOMS

When you start the Microsoft Exchange 5.0 Windows 3.x client, the following error message is displayed:

Microsoft Exchange could not be started. The operation could not be
completed due to insufficient memory. Close one or more applications to
make more memory available.

If NetBEUI is being used instead of TCP/IP, the following error message is didplayed:

Microsoft Exchange could not be started. The Microsoft Exchange
Address Book was unable to log on to the Microsoft Exchange Server
computer. Contact your system administrator if the problem persists.

Or, when you try to resolve the name in the profile, the following error message is displayed:

The name could not be resolved. The Microsoft Exchange Address
Book was unable to log on to the Microsoft Exchange Server computer.
Contact your system administrator if the problem persists.

NOTE: This problem occurs while the client is trying to resolve the during name resolution. If a profile is set up to work offline, the error Message is not displayed.

CAUSE

More than 61 objects (sites and recipient containers) exist in the Global Address List (GAL).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange Windows 3.x client, version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: KB167100

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