Knowledge Base

XADM: KCC Fails with More Than 212 Sites in Organization

Article ID: 166578

Article Last Modified on 10/28/2006

APPLIES TO

Microsoft Exchange Server 4.0 Standard Edition
Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q166578

SYMPTOMS

When the number of Microsoft Exchange Server sites in one organization reaches 213 or more, a knowledge consistency check (KCC) will fail with the following error message:

The knowledge consistency check did not correct directory
inconsistencies.

Be sure the directory service is running, and then try again. If the
error occurs, try stopping the directory service and the administrator
program and then restarting them. To view details of the error, see the
application event log in the Windows NT Event Viewer on the Microsoft
Exchange Server computer on which you checked knowledge consistency.

Several of the following Event IDs will appear in the Windows NT Event Viewer Application log if diagnostics logging is set to maximum:

   Event ID: 1171
   Exception e0010004 has occurred with parameters -1026 and 0 (Internal ID
   2060400). Please contact Microsoft Product Support Services for
   assistance.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. We are currently researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Important Notes

This fix must be installed on every Microsoft Exchange Server computer in your organization. In addition, you cannot reinstall a previous version of Dsamain.exe on any of your Microsoft Exchange Server computers. If you do so, the Microsoft Exchange Server directory will be damaged beyond repair.
This fix must be installed before the limit is reached. The fix does not repair damage that occurs when the limit is reached prior to installing the fix.

MORE INFORMATION

For more information about how to set the Diagnostics Logging level, please refer to the Microsoft Exchange Server Administrator's Guide, chapter 17.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB166578

Microsoft KB Archive/166578

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