Article ID: 166562
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q166562
SYMPTOMS
You may receive a general protection fault (GPF) in the Microsoft Exchange Server information store service (Store.exe).
CAUSE
This problem is caused by POP3 clients submitting messages that contain bad message transport headers.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
CAUTION: Installing the service pack to fix this problem may cause another problem in POP3 clients. For additional information, please see the following article in the Microsoft Knowledge Base:
168245 POP3 Clients Unable to Download All Msgs
Keywords: kbbug kbfix kbusage KB166562
