Article ID: 165460
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Workstation 3.0
This article was previously published under Q165460
SYMPTOMS
If the installation path specified for SNA Server 3.0 contains more than eight characters, the following error message is displayed:
The same error message occurs if the installation path contains a directory name that is greater than eight characters in length.
These problems also occur with SNA Workstation 3.0 and the Windows NT SNA Server 3.0 Client.
CAUSE
The setup programs for SNA Server, SNA Workstation 3.0, and the Windows NT 3.0 client do not support paths or directory names greater than eight characters in length.
RESOLUTION
The setup program has been updated to support paths and directory names that are longer than eight characters. The following restrictions still apply even after applying this fix:
- The installation path must be 40 characters or less in length.
The installation path must not include any spaces. The following example is not a valid path:
C:\Program Files\SNA
The updated files are:
SNA Server: <Snaroot>\Setup\Server\Snasetup.dll
Windows NT Client: <Snaroot>\Setup\Ntclient\Snasetup.dll
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
The problem described in this article applies only to Microsoft SNA Server version 3.0 and Microsoft SNA Workstation version 3.0; if you have later service packs applied to these products, please see the following article in the Microsoft Knowledge Base:
171417 SNA Server Setup Does Not Support Long Paths and Filenames
Keywords: kbbug kbfix kbnetwork KB165460
