Article ID: 164854
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q164854
SYMPTOMS
If you have computer running Windows NT 4.0, a Microsoft Exchange Server 4.0 or 4.0a computer with Internet Mail Connector (IMC) on it, and connect with a remote admin to the server, when you click on the Connections\Internet Mail Connector to display its properties, you receive the following message:
No information is loaded and clicking on every tab leads to the error:
This occurs with the correct admin rights configured on the site and on configuration in Microsoft Exchange.
You receive the following error message when attempting to modify the MSMail Connector:
You will not be able to view all the property sheets because the MSMail Connector could not initialize completely.
CAUSE
The admin account that is used in the remote admin is not a Windows NT administrator on the Microsoft Exchange 4.0 server. By default, nobody but a Windows NT Administrator can access remote registries in Windows NT version 4.0. This is a change from Windows NT version 3.51, where everyone had full access to remote registries.
Because some Microsoft Exchange components use the registry, Microsoft Exchange Administrators cannot administer some components of remote Microsoft Exchange servers unless they are also Windows NT Administrators.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Microsoft Exchange Server setup and System Attendant will now change the registry keys that a Microsoft Exchange Administrator needs write access to and grant that user read/write permission.
Keywords: kbbug kbfix kbusage KB164854
