Article ID: 164568
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q164568
SYMPTOMS
The MS-DOS Inventory Agent (Invdos.exe) may fail to get the network adapter card information on client computers running Windows 95 that are using Microsoft's NetWare redirector. The Systems Management Server Administrator program shows 'No Data Available' when you view the Manufacturer, IRQ, Port Address, and so on, of the client's Network group under the Personal Computer Properties window.
CAUSE
This problem is caused by the NetWare network adapter card information test occasionally failing to obtain an SPX socket, due to the timing of the client computer. As a result, the network adapter card test does not get valid network adapter card configuration data.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodsms win95 novell inventory
Keywords: kbbug kbinventory kbnetwork KB164568