Article ID: 164567
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Service Pack 1
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q164567
SYMPTOMS
The Client Configuration Manager service does not prompt a client computer running Windows NT to restart in order for the updates to the Systems Management Server Remote Control Keyboard Driver to take effect.
Changes to the Systems Management Server Remote Control Keyboard Driver service (kbstuff.sys) have made it a boot-time driver. For the service to work properly, you must restart the client computer running Windows NT.
WORKAROUND
After either applying Systems Management Server 1.2 Service Pack 1 or manually updating the Systems Management Server Remote Control Keyboard Driver, shut down and restart the computer running Windows NT.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodsms kbstuff sp1
Keywords: kbbug kbnetwork kbsetup KB164567
