Microsoft KB Archive/163699

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"Disk May be Full" Message When Saving File to a Novell Server

Article ID: 163699

Article Last Modified on 12/6/2003



APPLIES TO

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows 95



This article was previously published under Q163699

SYMPTOMS

You may receive one of the following error messages when trying to save a *.DOT file and/or other documents from Word for Windows to a Novell Server using Novell's Redirector on a computer running Windows 95.

Word cannot save or create this file. The disk may be full or write protected.

-OR-

There has been a network or file permission error. The network connection may be lost.

CAUSE

When you try to save a file in Word, it will create some temporary files. One of the actions Word takes is to move the current file into a temporary file using the MoveFile API call in Windows NT. When this call is resolved through Novell's redirector, it returns with a failure. This causes Word to return the error message above.

NOTE: After installing the OS/2 Namespace on the Novell server, this error may disappear.

STATUS

Novell has confirmed this to be a problem in Novell Client 32 redirector, Please contact Novell for a fix and further information.


Additional query words: netware client 32

Keywords: kbnetwork KB163699