Article ID: 162557
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q162557
SYMPTOMS
When multiple clients log in and run inventory from the same logon server in the same period, they may experience sharing violation errors when the inventory agents tries to create the .raw files.
CAUSE
The sharing violations stem from the process by which the Inventory Agent finds a unique file name for both the .tmp and .raw files. There is enough of a time lag between the time the inventory agent does a directory search to determine a unique filename and the time the file is actually created, that another client may be using the same file name.
WORKAROUND
To work around this problem, obtain the hotfix mentioned below. With the hotfix, the inventory agent uses the client's SMSID as the file name for the .tmp and .raw files, instead of scanning the Logon.srv\Inventry.box directory to find an unused file name.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.
Additional query words: prodsms invdos abort retry fail
Keywords: kbbug kbinventory kbnetwork KB162557
