Article ID: 162426
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Word 97 Standard Edition
- Microsoft Excel 97 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
- Microsoft Access 97 Standard Edition
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q162426
SYMPTOMS
Office Assistant Actor (.act) files may remain on your computer after you perform a Remove All through the Setup program.
WORKAROUND
To work around this problem, remove or delete any remaining .act files from the following location after performing a Remove All:
<drive>:\Program Files\Microsoft Office\Office\Actors
STATUS
Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
The Office Assistant Actor files listed in the following table may remain in the Actors folder after you perform a Remove All.
Office Assistant
Actor File File Size
---------------------------------
Clippit.act 458KB
Dot.act 432KB
Genius.act 1,855KB
Hoverbot.act 445KB
Logo.act 349KB
Mnature.act 1,873KB
Powerpup.act 469KB
Scribble.act 369KB
Will.act 391KB
When you change Office Assistant characters, the .act file for that particular character replaces the existing .acp (preview) file for that character in the Actors folder.
For additional information, please see the following article in the Microsoft Knowledge Base:
155143 OFF97: One Assistant Character Installed With Complete Setup
Additional query words: 8.00 97 off97 xl97 word8 word97
Keywords: kbprb kbsetup KB162426
