Article ID: 161932
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q161932
SYMPTOMS
The MtaCheck utility causes a Dr. Watson access violation (AV) error with exception 0xc0000005, or the MTA causes the same error during its startup and recovery processing.
CAUSE
The database recovery processing done by MtaCheck and the MTA after a fatal error runs into a corrupt object, and gets crossed while searching for its referencing object.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix kbusage KB161932