Article ID: 160841
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
- Microsoft Word 6.0 Standard Edition
- Microsoft Word 6.0a
- Microsoft Word 6.0c
This article was previously published under Q160841
SYMPTOMS
When you open a Word 97 document into Word version 6.x or 7.x, the following error message appears:
When you click the Details button, you receive the following error message:
CAUSE
This problem occurs with documents that contain a text box or AutoShape that holds text and uses the square wrapping style.
NOTE: In Word 97, to locate the square wrapping style, select the text box or AutoShape, click Text Box on the Format menu, and then click the Wrapping tab.
RESOLUTION
To resolve this problem, update to the most recent version of the Word 97-2000 Import Converter.
For additional information, please see the following article in the Microsoft Knowledge Base:
162214 WD: How to Obtain the Word 97-2000 Import Converter
WORKAROUND
To work around this problem, save the document from Word 97 using one of the following converters and then open the document in Word 6.0 or 7.0:
- Rich Text Format (*.rtf)
- Word 6.0/95 (*.doc)
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.
For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:
172475 OFF97: How to Obtain and Install MS Office 97 SR-1
MORE INFORMATION
When you import documents from Word 97 to earlier versions of Word using the import converters (Msword832.cnv for 32-bit Word and Msword8.cnv for 16-bit Word), a text box or shape that contains text and has had the square wrapping style applied is not converted correctly.
Additional query words: SR1 release 8.0 8.00 corrupt gpf ipf ip fault hang crash halt abrupt quit hangs crashes halts abruptly quits
Keywords: kberrmsg kbbug kbfix kbinterop KB160841
