Article ID: 159183
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q159183
SYMPTOMS
When you click Synchronize, All Folders on the Tools menu in a Microsoft Exchange client, you may receive the following errors in the Synchronization Log on messages that were previously deleted from the Inbox:
15:50:22 Synchronizing Folder 'Inbox'
15:50:22 Begin CTX: 310
15:50:23 Error synchronizing message 'RE: Directory Synchronization'
15:50:23 [80004005-501-0-322]
15:50:23 The client operation failed.
15:50:23 Microsoft Exchange Server Information Store
15:50:23 End CTX: 340
15:50:23 End CTX: 450
15:50:23 Error synchronizing folder
15:50:23 [80004005-501-0-322]
15:50:23 The client operation failed.
15:50:23 Microsoft Exchange Server Information Store
15:50:23 End CTX: 620
CAUSE
The tombstone table for the Inbox folder is corrupted and this is causing local replication to fail.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: remote mail ost offline folder sync this folder fail exclnfaqold
Keywords: kbbug kbfix KB159183
