Article ID: 157013
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q157013
SYMPTOMS
The Microsoft Exchange Message Transfer Agent (MTA) might terminate unexpectedly with the following sequence of events:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
You will need to restart the MTA and it should continue to process mail without further incident.
The call stack when viewed through a debugger might be similar to the following:
FramePtr RetAddr Param1 Param2 Param3 Function Name 0698fd50 020b7ad1 e0050c08 00000000 00000000 KERNEL32!RaiseException+0x6a 0698fdf4 02006647 00000010 00000029 00000c08 EMSMTA!sgplinfo+0xb301f 0698fec8 020a99d1 00000029 00000c08 00000000 EMSMTA!sgpminfo+0x97e 0698fef0 0211d03e 00000023 026a62c8 026a62ac EMSMTA!oxpginfo+0x47 0698ff18 02126bbf 00000023 026ab844 00ad5bc6 EMSMTA!oxpuqdel+0x39c 0698ff4c 020aacf8 00000023 0698ff8c 020a9d67 EMSMTA!oxpgrcvr+0x7c0e6 0698ff58 020a9d67 00000023 00000578 00000023 EMSMTA!oxpgstrt+0x16 0698ff68 0208fb3e 00ad5bc6 00000578 00000023 EMSMTA!oxpginit+0x70(...) 0698ff8c 02016755 00ad5bc6 01000198 00000023 EMSMTA!oxpcmain+0xe(...) 0698ffb8 77f26c2a 00000023 00ad5bc6 01000198 EMSMTA!sbpiwbep+0x5c 0698ffec 00000000 020166f9 00000023 00000000 KERNEL32!BaseThreadStart+0x61
The final critical error occurred in oxpginfo(). This passed the error code (C08 hex = 3080 decimal) up the call stack where the exception was raised. The unexpected termination of the MTA might have been caused by an XAPI entity deletion being performed.
Keywords: kbbug kbusage KB157013