Article ID: 154301
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q154301
SYMPTOMS
When an X.400 connector is used over a slow link, a number of different problems can occur. In some cases the message transfer agent (MTA) stops responding and a DRWATSON log is generated with exception e0020002 or Access Violation c0000005. One Application Event Log error is:
Other symptoms include the following socket errors:
WORKAROUND
The problem only happens when there is insufficient bandwidth or a high number of network errors. One workaround is increase the bandwidth available to the MTA.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: RPC X.25 ISDN
Keywords: kbusage KB154301