Article ID: 154099
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q154099
SYMPTOMS
When you migrate from cc:Mail using the Microsoft Exchange Migration Wizard, messages addressed to users using a cc:Mail Template will not be migrated successfully. The Migration Wizard will attempt to resolve this template address and add unwanted quotes in the User.pri file.
In the event log, it will generate the following error:
CAUSE
If a cc:Mail address consists of a name and a postoffice, and the name does not contain any quotable characters but the postoffice does, the opening quote will be inserted at the start of the whole address list rather than the start of the affected address.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbusage KB154099