Microsoft KB Archive/152847

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Error 736 When Connecting to a Windows NT Server Via TCP/IP

Article ID: 152847

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51



This article was previously published under Q152847

SYMPTOMS

When you connect from one Windows NT computer to another Windows NT computer using TCP/IP over Point to Point Protocol (PPP), the following error may occur:

Error: Checking network protocol connection TCPIP reported error 736:
The remote computer terminated the control protocol.


When you press F1 for more information on error 736, you find that a PPP network control protocol conversation was started, but was terminated at the request of the remote computer.

CAUSE

The Windows NT PPP server is configured to allocate TCP/IP addresses using dynamic host configuration protocol (DHCP), but there is no DHCP server on the network.

RESOLUTION

To correct this error, perform one of the following steps:

  • Install a DHCP server on the network.


NOTE: Verify that the DHCP server has a scope that includes IP addresses on the same subnet as that of the network adapter in the Remote Access Service (RAS) server.

-or-

  • Configure the RAS server to use a pool of IP addresses for PPP instead of DHCP for PPP clients.


-or-

  • Remove TCP/IP from the RAS server.



Additional query words: prodnt

Keywords: KB152847