Article ID: 152838
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q152838
SYMPTOMS
When you attempt to start the MS MAIL 32 SPOOLER, the following error message appears:
CAUSE
This error is caused when attempting to start the MS MAIL 32 SPOOLER before Microsoft Mail is completely set up and configured. If the MAIL icon has been changed to start Mailsp32.exe instead of Msmail32.exe, and Mail has not been configured on this computer, the error will occur. In addition, the error occurs if the MS MAIL 32 SPOOLER is invoked from the command line.
RESOLUTION
Configure Microsoft Mail on the local computer before attempting to start the MS MAIL 32 SPOOLER.
For additional information, please see the following article in the Microsoft Knowledge Base:
101899Re-creating the Windows NT Mail Postoffice
Additional query words: prodnt msmail
Keywords: KB152838
