Article ID: 151972
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q151972
SYMPTOMS
After a Microsoft Exchange Server computer running Service Pack 3 or 4 has been upgraded to Microsoft Exchange Server 5.0, if you had incoming and/or outgoing message size limits on your mailbox, you may receive non-delivery reports (NDRs) when you try to send mail. This will occur although the message being sent is well under the specified limit on the mailbox. The NDR will look similar to the following:
CAUSE
The information store is incorrectly calculating the message limits, this error causes the limit to be a negative number, resulting in the failure and NDR.
WORKAROUND
Turn off message limits on the mailbox.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange 5.0 Server U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: storage quota
Keywords: kbbug kbusage KB151972
