Microsoft KB Archive/151708

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Article ID: 151708

Article Last Modified on 1/19/2007


  • Microsoft Exchange Client 5.5
  • Microsoft Exchange Client 5.0
  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition

This article was previously published under Q151708


The following error message may be displayed when you start the Microsoft Exchange client for Windows 95 or Microsoft Outlook 97:

MPREXE caused an invalid page fault in module Kernel32.dll

In certain cases, the option to remember passwords, Save this password in your password list, may be dimmed or unavailable.


This is because a password list (PWL) file is corrupt. Your PWL file may become corrupt after you upgrade the Windows 95 operating system to Service Pack 1.


Locate and delete or rename your PWL file. The file is named username.pwl, where username is the name you use to log on to the computer. It is located in the Windows folder. After you delete or rename the file, restart Windows 95.

NOTE: If you are using a personal certificate, you should export it before you rename or delete your .pwl file. If you do not do so, the personal certificate may be unavailable when you send e-mail. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

190296 Unable to Use Personal Certificates in Outlook Express



For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

178084 Error Message: MPREXE Not Responding

182106 OL98: Windows 95 Service Pack 1 and Password Issues

Additional query words: greyed www web gpf application invalid

Keywords: kbprb kbusage KB151708