Article ID: 146593
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q146593
SYMPTOMS
Word may exhibit any of the following behaviors when the following conditions are true:
- You have turned on Save Preview Picture for your document (on the File menu, click Properties and click the Summary tab).
-and-
- Your document contains a PAGE field in the header or footer, and a PAGE field on any page other than the first page has a result of more digits than the first page number.
For example, the first page PAGE field appears as a 1, and the tenth page PAGE field appears as a 10.
Examples of some behaviors that may occur include the following:
- Fields in the header or footer of a document appear incorrectly. Two fields may blend together. For example, a {Page} field and a {Title} field that are supposed to show this result:
10Document Title
show this or a similar result when field codes are turned off:
1title
and this or a similar result when field codes are turned on:
-or-{PageTitle}
- The right field brace for the page field is missing. For example, the page field displays the following when field codes are turned on:
-or-
{PAGE
- The display results of a PAGE field include a vertical bar. For example, the page field displays the following when field codes are turned on:
|10
rather than 10.
-or-
- Word stops responding (hangs) when you delete text in the header or footer.
-or- - You receive an invalid page fault (IPF) in module Winword.exe when saving the document as RTF.
CAUSE
When the above conditions are true, Word incorrectly saves the field length information, resulting in corrupted field codes.
RESOLUTION
This problem can be corrected for all future documents you create in Microsoft Word; however, this problem may still occur in existing documents even though you have installed the fix discussed in this article. For additional information about correcting similar problems in an existing document, click the article number below to view the article in the Microsoft Knowledge Base:
87856 WD97: Troubleshooting Damaged Documents in Word for Windows
To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:
IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.
For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:
265374 WD97: Post Service Release Fixes for Word 97
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Word 2000.
Additional query words: page field right brace bracket
Keywords: kbdownload kbbug kbfix kbqfe KB146593
