Article ID: 146506
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q146506
SYMPTOMS
In Microsoft Word 97, when you use the Save As command to save a Rich Text Format (RTF) document with a different file name or in a different file format, the original document cannot be opened in another program until the file with the new name or format is closed.
For example, if you save a document called Test.rtf as Test2.rtf, Word closes Test.rtf. However, if you try to open Test.rtf in another program, such as WordPad, the following error message will appear:
CAUSE
Word 97 does not release the temporary file lock on RTF files when you save the document as a new file.
RESOLUTION
To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
This problem does not occur in Office 2000.
MORE INFORMATION
Keywords: kbhotfixserver kbqfe kbbug kbconversion kbfix kbinterop kbqfe KB146506