Article ID: 146153
Article Last Modified on 5/21/2001
APPLIES TO
- Microsoft Schedule+ 97 Standard Edition
This article was previously published under Q146153
SYMPTOMS
Alarms set for single events (annual events and recurring annual events--- items that do not have a specific start and end time) do not adjust for time zone changes. This does not apply to items such as appointments that do have specific start and end times. The alarm is triggered based on the original time zone setting.
CAUSE
This happens because times are kept in the RingAlarms table in UTC that gets converted to the Local time by the front end. This works correctly for appointments because the appointment always have a specific start and end time. However, for tasks and events that do not have a specific start and end time (the start time is assumed to be 12 A.M. of that day), the NotifyDateTime gets converted when it should not be.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Schedule+ version 7.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 7.00 schedule plus
Keywords: KB146153
