Article ID: 144532
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft PowerPoint 97 Standard Edition
This article was previously published under Q144532
SYMPTOMS
When you save a Microsoft PowerPoint 97 presentation, the process takes longer than expected (minutes rather than seconds).
CAUSE
This behavior occurs if you are saving the file over a Banyan Vines network.
RESOLUTION
To correct this problem, obtain Microsoft PowerPoint 97 Service Release 2 (SR-2).
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: ppt97 powerpnt powerpnt97 powerpoint97 97 8.0 ppt8 sr2 sr-2 sr 2
Keywords: kbhotfixserver kbqfe kbbug kbfix kbnetwork KB144532