Article ID: 135528
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.51
This article was previously published under Q135528
SYMPTOMS
After you upgrade from Windows NT 3.5 to Windows NT 3.51 on a Compaq computer using the Compaq Insight Manager, the following events may appear in Event Viewer:
Event ID: 1999 Description: SNMP service debug trace management API thread attach.
Event ID: 1999 Description: SNMP service debug trace management API thread detach.
CAUSE
This problem occurs if the Compaq Insight Manager file SYSMGMT.SYS is missing from the %SYSTEMROOT%\SYSTEM32\DRIVERS directory and you are using outdated Compaq Insight Manager system files.
RESOLUTION
To correct this problem:
- Ensure SYSMGMT.SYS is located in the %SYSTEMROOT%\SYSTEM32\DRIVERS directory.
- Obtain SP1311.EXE from the Compaq Bulletin Board Service (BBS) at (713) 378-1418 or the Compaq Forum (GO CPQFORUM) on CompuServe. This file extracts the latest MGMTAPI.SYS and CIMNT32.DLL.
For more information, contact Compaq Technical Support at (800) 386-2172.
The Compaq products discussed here are manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: prodnt mgmt cim 2.40 2.50 3.50 snmp
Keywords: KB135528
