Article ID: 132214
Article Last Modified on 8/17/2007
APPLIES TO
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
This article was previously published under Q132214
SYMPTOMS
You receive the one of the following error messages:
-or-
This happens when you do any of the following in Word for Windows 95, version 7.0:
- Run a macro or wizard designed for Word for Windows, version 2.0 or 6.0
- Open or save a file
- Start Word
NOTE: This problem occurs only in Word version 7.0 running under Windows 95; it does not occur in Word versions 2.0 or 6.0 under Windows 95.
This problem does not occur in Word 97 for Windows. When you open a Word 2.x document into Word 97, the macros are not converted. When you open a Word 6.x or 7.x document into Word 97, the macros are converted to Visual Basic macros.
CAUSE
Macros, wizards, templates, and global add-in programs that worked in earlier versions of Word may not run at all in Word for Windows 95. This happens when a macro designed for an earlier version of Word makes a call to a 16-bit DLL (dynamic link library), or when an add-in program that was designed to run in 16-bit Windows 3.x is run in Word 7.0. Word 7.0 is a 32- bit application and cannot communicate with 16-bit DLLs.
Word version 2.0 and Word version 6.0 will run under Windows 95, and these programs can successfully work with 16-bit DLLs.
TROUBLESHOOTING
If you receive this error message when starting Word or opening a new file, the following instructions may help you locate the source of the problem:
- Look for Auto macros:
- On the Tools menu, click Macros.
- In the Macros Available In list, select All Active Templates.
- Look for any macros that start with the word "Auto," such as AutoNew, AutoOpen, AutoExec, and AutoClose or "File," such as FileOpen, FileAssist.
- Click the Organizer button.
- Click the Macros tab.
- Highlight any Auto or File macro, and click the Rename button. Give the macro a new name by placing another letter at the beginning of the macro name. The macro will still be available, but it won't load automatically.
- Repeat the procedure that produced the problem. If the error message persists, continue with steps 2 and 3. If the message no longer appears, either rewrite the macro or contact the person who wrote it to get an updated macro.
- Look in the Startup folder for global templates and add-ins:
- Using Explorer, look in Word's Startup folder.
- Temporarily move the items from the Startup folder to the Desktop.
- Restart Word.
- If the error message persists, continue with step 3. If the message no longer appears, contact the creator of the add-in for an updated file.
- Look in File Templates for other global templates and add-ins:
- On the File menu, click Templates.
- In the "Global Templates and Add-ins" list, clear (remove the X from) any item that is selected.
- Restart Word.
WORKAROUND
If you are using a wizard or macro supplied with Word 6.0, you may be able to use a similar wizard or macro that comes with Word 7.0. The following are similar:
Word 6.0 Wizard Name Word 7.0 Wizard Name -------------------- -------------------- Fax.wiz Fax Wizard.wiz Professional Fax.dot Contemporary Fax.dot Letter.wiz Letter Wizard.wiz Professional Letter.dot Contemporary Letter.dot Memo.wiz Memo Wizard.wiz Contemporary Memo.dot Elegant Memo.dot Professional Memo.dot Word 6.0 Macro Name Word 7.0 Macro Name ------------------- ------------------- PrnSel2File SaveSelectionToTextFile in Macros7.dot FontSampleGenerator (same name) in Macros7.dot PrintableCharacters (same name) in Layout7.dot
If you are using a custom macro, you will need to rewrite it to use the 32- bit API function equivalents instead of the 16-bit API calls.
MORE INFORMATION
For more information, open Word Help and click the Find tab. Search for "WordBasic Error 582".
The following wizards and macros supplied with Word 6.0 will generate the error message when used in Word 7.0:
Wizard Name Filename Macro Name Template Name ----------- -------- ---------- ------------- Agenda Wizard Agenda.wiz BatchConversion Convert.dot Award Wizard Award.wiz EditConversionOptions Convert.dot Calendar Wizard Calendar.wiz PrintableCharacters Layout.dot Fax Wizard Fax.wiz FontSampleGenerator Macro60.dot Letter Wizard Letter.wiz MindBender Macro60.dot Memo Wizard Memo.wiz PrnSel2File Macro60.dot Newsletter Wizard Newslttr.wiz AccessExporter Tables.dot Pleading Wizard Pleading.wiz Resume Wizard Resume.wiz Table Wizard Table.wiz
In addition, if you are using a custom macro that contains any of the following commands, you will receive the error message described above:
FindWindow CreateWindow GetActiveWindow GetModuleHandle SendMessage ShellExecute
The following list of common add-ins have produced the error message described above:
Alki Software's MasterWord
Woody Leonhard's "WOPR" package
Bookshelf 94 integration
Internet Assistant 1.0
Norton File Assistant
Norton Desktop
Contact the add-in vendor or macro author for an update.
The third-party products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: template MAPI ODBC CAPI Woody's Office Power Pack mscreate.dir File Assist
Keywords: kbinterop kbmacro KB132214