Microsoft KB Archive/119590

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Article ID: 119590

Article Last Modified on 10/30/2006



APPLIES TO

  • Microsoft Mail for PC Networks 3.0
  • Microsoft Mail for PC Networks 3.2



This article was previously published under Q119590

SYMPTOMS

With versions 3.0 and 3.2 of Microsoft Mail for PC Networks, directory synchronization (Dir-Sync) provides a "run window" that allows the Dir-Sync process to begin, even though the start time has already passed. For example, it is possible for the run window entries to be both 4 hours and 8 hours.

CAUSE

The scheduling information for Dir-Sync is contained in the PROCESS.GLB file. This file contains the time and date of the next scheduled activity for each day. If this PROCESS.GLB file was originally created for version 3.0 of Microsoft Mail for PC Networks and modified with version 3.0 of the Mail Administrator program (ADMIN.EXE), the run window will be 4 hours. If the PROCESS.GLB file was later modified with version 3.2 of the ADMIN.EXE program (after the postoffice was upgraded), the modified entries will have a run window of 8 hours.

RESOLUTION

One method to resolve this problem is to create a brand new PROCESS.GLB file by installing a version 3.2 postoffice in a temporary location on a local hard disk drive. First, make a backup copy of the existing PROCESS.GLB file on the production postoffice and then copy this newly created PROCESS.GLB file to the working postoffice. Run version 3.2 of the ADMIN.EXE program and re-create the entries. This will set the run window to 8 hours for all of the entries.

Another method to resolve this problem is to create a brand new PROCESS.GLB file as described above and then use the DSSCHED.EXE utility included with Application Note WA0725, "Directory Synchronization (Dir-Sync)" (text dated 8/94) to import a text file containing the schedule times. The following is a sample text file:

T1 Mon 22:00
T1 Tue 22:00 T1
Wed 22:00 T1 Thu
22:00 T1 Fri
22:00 T1 Sat
22:00 T1 Sun
22:00 T2 Mon
01:00 T2 Tue
01:00 T2 Wed
01:00 T2 Thu
01:00 T2 Fri
01:00 T2 Sat
01:00 T2 Sun
01:00 T3 Mon
03:00 T3 Tue
03:00 T3 Wed
03:00 T3 Thu
03:00 T3 Fri
03:00 T3 Sat
03:00 T3 Sun
03:00


Notes

  • The T1, T2, and T3 times are described in Application Note WA0725.
  • DSSCHED.EXE will ignore the T2 times on a newly created PROCESS.GLB file because, by default, the postoffice installed to the temporary location is a requestor postoffice. To include T2, run the ADMIN.EXE program against this postoffice and make it a Dir-Sync server. A Dir-Sync server PROCESS.GLB file (including the T2 times) should not be used on a requestor postoffice.
  • If all the requestor postoffices use the same Dir-Sync times and if there are no time-zone issues, the administrator can create one requestor PROCESS.GLB file and copy it to each requestor postoffice.


REFERENCES

The "Directory Synchronization (Dir-Sync)" document, pages 15, 21, and 22.

You can obtain this document from the following sources:

  • Microsoft's World Wide Web Site on the Internet
  • The Internet (Microsoft anonymous ftp server)
  • The Microsoft Network (MSN)
  • Microsoft Product Support Services

The following self-extracting file is available for download from the Microsoft Download Center:

Wa0725.exe


The following file is available for download from the Microsoft Download Center:

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services


Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

This document has also been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/mail/pcmail public/WA0725/

For more information about how to obtain this document, please see the following article in the Microsoft Knowledge Base:

96060 PC DirSync: Directory Synchronization (Dir-Sync)



Additional query words: 3.00 3.20 dirsync requester

Keywords: KB119590