Article ID: 117804
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 2.1
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.2
- Microsoft Mail for PC Networks 3.2a
- Microsoft Mail for PC Networks 3.5
This article was previously published under Q117804
SYMPTOMS
The External Mail program (EXTERNAL.EXE) will not deliver mail to external users in groups created on postoffices other than your local postoffice if the mail is mailed from your postoffice.
For example, a group with external users in it is created on one postoffice (PO1) and the group is exported to another postoffice (PO2), that group will show up in PO2's network address list and will be included in the GAL. If Mail is sent to that group from PO2, the external users will not receive the mail message. The sender will not receive any error messages; the recipients just will not receive that mail message.
RESOLUTION
For the workaround, please see the following article in the Microsoft Knowledge Base:
103379 PC Adm: How to Create Groups Spanning Multiple Postoffices
Additional query words: 2.10 3.00 3.20 3.20a 3.50
Keywords: KB117804