Article ID: 115144
Article Last Modified on 10/10/1999
APPLIES TO
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q115144
SYMPTOMS
When you try to print from the Fax Viewer in Microsoft At Work PC Fax to a Hewlett-Packard DeskJet 1200C color printer, a blank sheet of paper is ejected from the printer.
CAUSE
The Hewlett-Packard DeskJet 1200C color printer driver version 2.20 does not support printing from the Fax Viewer.
RESOLUTION
Hewlett-Packard has a new printer driver (version 3.30) that allows the 1200C color printer to print from the Fax Viewer. You can obtain this new printer driver from Hewlett-Packard.
MORE INFORMATION
The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: 3.11 print efax hp desk jet
Keywords: KB115144
